UKRSIBBANK is an official Ukrainian branch of BNP Paribas Bank with more than 500 offices in Ukraine. In 2015 the bank has started the process of extracting the private premium clients into a separate client group and creating the VIP level service for this segment. Giving this structural change the need has arised to create a new web platform
Become the main informational web platform for the Premium and VIP clients that would also bring some value to the Clients and help them manage the finances within the bank in a smart way. Design one of the sales points for the users to discover and order new products available in the bank. Follow the high security standards in the platform both in development and production. Create an easy and intuitive user experience for the Clients in learning about and choosing bank services
Implemented with specific search capacity keen to enable fast and convenient search for the nearest VIP bank department, ATM and their variations or partner facility, also highlighting which of the facilities have safes or meeting rooms
- Firm security measures were taken on all of the development process: licenced software, security check on the team and strict guidelines for all production processes
- Topnotch User Experience allowing a user to enjoy the website and intuitively navigate in it, making the easiest user scenarios done is just seconds, knowing how this segment values time and relevancy on-the-fly
- Convenient Admin Panel for the bank personnel to update the information both on content blocks using already standardised page constructor and the map. Also, we made sure the managers have control over the incoming request through the Panel
- Partner third party databases integrations that update the information on the website and map
- Highload technologies were implemented to ensure the momentary page loads and fast interaction with all databases involved in the project solving it with an interesting architecture solution
We have implemented a sophisticated DataBase architecture using Oracle DataGuard. This technology allows to create a Master-Master replication which ensures the highest operational-fail resilience, spreads the application and databases to different data centers, if any fail detected, makes a backup of the system using the redirection of the traffic to another server automatically. One of the main specialties is that it also allows to redirect the requests and data of the user live, that makes the platform fully operational and invincible to data or even live transaction loss
An easy yet content rich Premium level platform available in 3 languages and from any devices. Easy manageable Admin Panel enabling the administration of almost 1,000 unique pages being done by 3 content managers on the bank side. And the main result was the maximum satisfaction of the VIP bank Clients
